Privacy & Cookies Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an enquiry through Tracy’s Treasured Keepsakes website

Here at Tracy’s Treasured Keepsakes we are committed to ensuring your privacy is protected. Any information we ask you to provide in which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

 

Personal information we collect

When you visit Tracy’s Treasured Keepsakes, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we automatically collect information about the individual web pages or products that you view, what websites or search terms referred you to Tracy’s Treasured Keepsakes, and information about how you interact with the Site.


We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable Cookies visit  https://www.aboutcookies.org.uk/managing-cookies


Our website is hosted on the Vistaprint Digital platform. Vistaprint provides us with the online platform that allows us to detail the services we can provide to you. Your data may be stored through Vistaprint Digitals data storage. They store your data on secure servers. By doing so it also allows us to track actions occurring on the Site, in which it collects data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make an enquiry or sign up to our newsletter we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Enquiry Information”. This information will be only used for the specific reasons stated above.

This site uses Google reCAPTCHA technology to fight spam. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Enquiry Information. 


How do we use your personal information?

We use the Enquiry Information that we collect generally to enable us to respond to your questions. Additionally, we may use this Enquiry Information to provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.


We use the Device Information that we collect to help us to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the site).

 

Marketing Communications

You may receive marketing communications from us if you have

1. Requested information from us or requested services from us;

2. If you provided us with your details when you entered a competition or registered to receive our Newsletter. 


We will get give you the opportunity opt-in before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at [email protected] at any time.


Sharing you personal Information

We only share your device Information with third parties such as our website host and Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:   

https://policies.google.com/privacy?hl=en

 

We may update this privacy policy from time to time in order to make improvements, for example, changes to our practices or for other operational, legal or regulatory reasons. 


Contact us

For more information about our privacy practices, if you have questions, or if you would do not want us to use your data anymore, please contact us by e‑mail at [email protected]